Many fragrance and candle companies buyers found the product information and company introduction of Sunny Glassware on our official website through the well-known search engines (such as Google, ChatGPT, etc.) or social media platforms (such as Youtube, Facebook, Linkedin, Instergram, Pinterest, Tiktok, Twitter, etc.) and then came to negotiate with us about the purchasing projects of candle jars, diffuser bottles, drinking ware, etc.
There is a rather common phenomenon. During the communication process between the sales representatives of Sunny Glassware and potential customers, after sending out the product quotation information, no reply was received from the customers. There are many reasons for this situation. To sum up, there are mainly two types. The first one is that the demand does not reach our minimum order quantity. The second one is that the price is considered expensive. For this part of customers whose demand does not reach the minimum order quantity, it is probably because they are just starting a business and the market has not yet opened up. This situation can be understood. For this part of customers who care very much about the price, it is probably because they have not had an in-depth understanding of Sunny Glassware and have not established trust.
The precondition for building a business cooperation relationship is mainly to understand each other and establish trust so as to have a long-term cooperation. Sunny Glassware never engages in unreliable business. If the product quality is not up to standard, we will not deliver it to customers rashly; if the customer service is not professional enough, we will continue to improve it; if the design appearance lacks market competitiveness, we will explore and cultivate design talents. Similarly, if the qualifications of customers do not meet the requirements of Sunny Glassware, we will also refuse to cooperate.
Then, apart from search engines and social media platforms, what other ways can we have a more in-depth understanding of the strength of Sunny Glassware?
1.Visiting home decor and gifts exhibitions
Sunny Glassware has participated in home gift exhibitions in global first-tier cities such as Shanghai, Guangzhou, Hong Kong, Dubai, London, Miami, Las Vegas, Paris and other countries and regions since 2002. In January 2019, the founder of Sunny Glassware, Frank, led the design team and represented the only enterprise in China to participate in the French high-end home gift exhibition (the highest-quality exhibition in Europe and America). Customers visiting the exhibition can get in touch with our latest developed products for the best business opportunities at the first time.
2. Checking the onsite verified reports and test reports issued by third-party authoritative inspection agencies
Every year, third-party inspection agencies such as SGS, BV (Bureau Veritas), TUV, and Intertek come to the office and factory of Sunny Glassware for on-site inspection. The product test reports are also issued by these authoritative inspection agencies.
3. Reading authoritative design publications
Sunny has independently developed more than 100 patented products, and the appearance designs of many candle vessels have won gold awards and been included in "China Art Design Yearbook" (Art Literature Award).
4. Watching the recommendations of social media bloggers
Among the brand candle merchants recommended by the blogger TouchTheFireTwice on Youtube, 80% of the merchants have maintained a cooperative relationship with Sunny Glassware for more than ten years.
5. Mining the purchasing information of peers
In the Internet era, new customers can understand the purchasing tracks of excellent peers through tools and see whether these peers have been purchasing continuously from Sunny Glassware.
6. Direct onsite tour
Sunny Glassware welcomes new customers to visit China at any time. They can investigate the scale of the company on the spot, visit the factory production line to understand the entire production process, and communicate face-to-face with Sunny team.
7. Online video communication
The sales team of Sunny Glassware can have real-time video communication with customers. Through the video, they can visit the company's office environment and factory production situation online.
8. Obtaining free samples for testing
For the products that customers need to purchase, Sunny can provide free samples for testing to evaluate the product quality.
9. Collecting the comprehensive evaluations of well-known peer
Many customers of Sunny Glassware come from referrals of cooperative customers. By listening to the purchasing experience sharing of these peers more often, unnecessary risks can be avoided.
10. Third-party cross-border e-commerce
Sunny Glassware has always been a gold supplier of Alibaba. Since 2012, it has cooperated with Alibaba until now. Customers can directly understand and inquire about the company introduction and product quotations through the platform. If there are concerns about risks in the payment link, orders can be placed and payments can be made directly on the Alibaba platform, and Alibaba will provide fund supervision and guarantee.
After new customers understand the strength of Sunny Glassware and conduct a comprehensive evaluation, 90% of the customers will make repeat purchases after a trial order with Sunny Glassware.