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Edward is a customer from Germany, he has been selling aromatherapy products for more than ten years. In 2023, he began to upgrade the outer packaging of his products and specialize in high-end products. His scented candles and essential oils are packaged in exquisite glass candle vessels and glass bottles with exquisite gift boxes. Recently, he was troubled by the poor matching between candle vessels and gift boxes, which led to increased procurement costs.
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He wanted to purchase a batch of glass candle holders in China. His purchase quantity was only 1,000 pieces. For factories, it is difficult to mass produce with a small quantity, and his demand has been declined by several suppliers. He hopes to find a way to meet his needs here inthe small quantity was difficult to mass produce. His request had been declined by several suppliers. He hopes that Sunny Glassware can find a way to meet his needs.
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As soon as Gary went to work, he received an email from Tina, a customer from Australia, she told that the in the batch candle vessels of 40ft containers, 3 boxes were damaged. After receiving the photos, Gary immediately replied to the customer and expressed sorry, and promised to give the customer a satisfactory respond within 24 hours.
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Two years ago, John, who had been cooperating with Sunny Glassware on the diffuser bottles project for more than a year, asked me for a longer account period in terms of payment method as his company's cash flow was tight, but I refused. I thought he would terminate the cooperation because of this. But surprisingly, three months later, he issued a purchase order again, and the order volume doubled than before. Fancy that the sales of the last batch of diffuser bottles were so good. There were no expected problems such as returns. The payment for the goods was collected quickly and the financial problem was solved.
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Peter has been purchasing aromatherapy containers in China for some years and is considered a China expert. Once he discovered the award-winning candlestick work of Sunny Glassware in the Chinese Art Yearbook, which happened to be the product he wanted to develop, so he found me through the search engine.
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Simon had an in-depth communication with our design team face to face. After asking him about relevant information such as market distribution and customer groups, the designer suggested that he extend the product style to cater to the preferences of different target groups. Besides Victorian style, he can try the some other styles such as
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In the world of luxury candle jars, each piece is a unique work of art. However, the pursuit of personalization and exclusivity is often accompanied by increasingly diverse and complex customer needs. Faced with such severe challenges, how does Sunny Glassware ensure the quality of candle jars finish and customization and meet the various needs of customers?
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Sunny Glassware has been exporting candle jars to 30 countries arround the world for more than 20 years. it has received high praise for the quality of the candle jars, many customers said that Sunny Glassware is half of their freight forwarder in assisting them with shipments. Always give them peace of mind.
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Customer carefully discovered that the test report was very detailed in the thermal shock inspection items. They all adopt the latest ASTM2179-20 test standards. In addition,n the test report not only presented the test As a result, a diagram of the test device and the candle holders test pictures corresponding to each process are also attached, as well as precautions. For example, the requirement is that the candle holders must be moved from the hot water container to the cold water container within 15 seconds. These were not within the scope of his requirements. The test report of another candle holders supplier did not show these test items.
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Omar started the candle business half a year ago. He found Sunny Glassware through Google search and sent me an inquiry email about glass candle jars. Due to the high shipping cost, no cooperation was reached. Recently, he received another inquiry from him and he was distressed. He said that he purchased a batch of glass candle jars locally in the United States but encountered problems of uneven spray colors and paint peeling, which seriously affected the aesthetics of the candle jars, that caused not only increased the cost, but also affected the customer experience.
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Chris Brown has been engaged in the production and sales of scented candles for many years. In recent years, the business has reached a bottleneck, especially for a recent customized candle holders project. The quality of the decal paper has been unstable and sales have been sluggish. The existing candle holders supplier has not provided a final solution, resulting in a delay in the project cycle. After being recommended by Aaron, a friend who has cooperated with Sunny Glassware for nearly 10 years, in 2023, he took advantage of the opportunity to attend an exhibition in China and walked into the 300-square-meter sample room of Sunny Glassware, he was attracted by the size of sample room and various styles of candle holders with novel designs at the first sight. He said that visiting the sample room of Sunny Glassware was like being in a high-end gift exhibition, which was unprecedented among the candle holders suppliers he had come into contact with.
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Qingming Festival, as an ancient festival of the Chinese nation, carries rich history, culture and deep national emotions. This festival originates from the ancestral beliefs and spring festival customs in ancient times. It is one of the traditional sacrificial festivals of the Chinese nation. It is also an important moment to remember ancestors and express gratitude for inheritance.
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