Recently, the sales team of Sunny Glassware has frequently received emails from new customers recommended by old ones, they mainly inquiring about information related to the quality and price of candle jars. Because during the cooperation process with other suppliers, they discovered that numerous quality issues were not satisfactorily resolved, which affected the sales plan.
Sunny Glassware has been committed to improving service satisfaction for more than 20 years. It has always adhered to the concept of public disclosure of quality information and continuously collected common questions of interest to customers to share with them, so that customers can have a better understanding of the craftsmanship and quality of candle jars and avoid any potential risks. Take a look at the following 5 common quality problems you have encountered?
1. Glass candle jars crack easily
Cause: The stress of the glass candle jar is insufficient.
Solution: All glass candle jars need to conduct ASTM (Annealing and thermal shock) test and Flammability test.
2. The surface of the glass candle jars is electroplated and faded.
Casue: The quality of the paint is subpar.
Solution: Change the paint.
3. The body of glass has a plastic bag mark
Cause: It is a packaging issue. The surface paint of the cup has not dried when it was placed in the plastic bag.
Solution: Conduct strict pre-job training for workers and develop a standardized packaging process.
4. The size error of the candle jars and the packaging box is too large, resulting in the glass being unable to be placed in the box.
Cause: The estimation of the error value is inaccurate.
Solution: The lining of the packaging box should be made of materials with good elasticity.
5. The plug and the bottle are not well matched, and the plug is difficult to pull out.
Cause: The estimation of the error value is inaccurate.
Solution: When inspecting the goods, the number of bottles tested should be sufficient.
If you trust Sunny Glassware, you can try a small order. As a more than 20 years of industry experience glassware supplier, customers rapidly develop and from small workshop to industry leaders with our strong support.
