Sunny Glassware has focused on the R&D and customization of candle holders for more than 20 years. Whether it is a self-developed product or a customer's customized product, the quality control process is always strict and there is no room for any defects. The quality of the quality depends on the management level and professionalism of the factory. The quality of the management directly affects the results of the entire production. Each link will be interlocked, especially for candle holders with multiple processing techniques. If the previous processing techniques are not done well, the quality will be affected. It will affect the progress of the subsequent process. If the subsequent processing process is not done well, the previous processing will be wasted.
Sam from the UK has been a customer of Sunny Glassware for many years. Once he sent a sample of electroplated glass candle holders and asked us to produce 100,000 pieces according to this sample. After receiving the sample, QC colleagues found that the candle holder was yellow in color based on experience. It was determined that the impurities and oil stains on the surface of the glass cup were not cleaned before the candle holder was electroplated, and the evaporation time of the electroplated aluminum wire was not well controlled, resulting in the aluminized layer. The thickness is uneven, resulting in a yellowish color. We decided to make new samples according to Sunny quality inspection standards, sent them to Sam for confirmation, and explained the reasons for the differences between the new samples and the original samples to ensure that they would not turn yellow. After Sam received the sample, he said that he had learned new knowledge this time, and praised the professionalism of the Sunny QC team for helping him avoid many potential losses. Every time the candle holders purchased from sunny glassware are full of surprises.
As for the example of quality control, this is no longer an isolated case. Now, Sunny Glassware have become a representative of quality assurance in the minds of customers. I remember that in 2014, I received an order for 160,000 pieces candle holders from an American customer. We gave the factory two complete molds, but because the factory didn’t have enough molds, they opened a few more according to our molds. When the production reached 80,000 pieces, our QC found that there was a slight difference between the candle holders made by the factory and the original ones. This situation may not be noticed by the customers, but we cannot bet on the company's reputation and future, so we decided to make the candle holders. All 80,000 pieces candle holders were destroyed in the factory, and half of the price for the factory products was paid. What I want to point out is that firstly, sunny glassware is a company that pays great attention to quality. Secondly, we do not sell our products to customers at low prices. Thirdly, we paid half of the payment to the factory. Sunny Glassware always adheres to one concept: suffering is a blessing. We obviously suffered a loss, but we gained too much wealth from this loss, such as the trust of customers. It is precisely because of our strict control of product quality that this customer has been cooperating with Sunny until now.
If you have encountered many quality "pits" in your purchasing experience in the past, you are welcome to contact the Sunny Glassware sales team to place a small trial order to experience the ultimate quality control service.
