Omar started the candle business half a year ago. He found Sunny Glassware through Google search and sent me an inquiry email about glass candle jars. Due to the high shipping cost, no cooperation was reached. Recently, he received another inquiry from him and he was distressed. He said that he purchased a batch of glass candle jars locally in the United States but encountered problems of uneven spray colors and paint peeling, which seriously affected the aesthetics of the candle jars, that caused not only increased the cost, but also affected the customer experience.
I looked at the picture of the candle jars sent by Omar and basically concluded that the main cause of the problem was the paint quality and color fastness. These issues are strictly controlled in the product inspection standards of Sunny Glassware. In response to the problem of paint peeling, we improved the spraying technology on the original basis. By increasing the paint adhesion, the coating is made stronger; the baking temperature is precisely controlled to ensure that the coating is fully cured and not easy to peel off. For the issue of color fastness, we chose high-performance environmentally friendly paint with strong weather resistance and anti-aging properties. In addition, adopting auxiliary means such as UV absorbers to improve color stability, the problems of uneven color spraying and paint peeling of glass candle jars can basically be avoided.
For the inspection of spray-painted glass candle jars, the color difference, color spots, slag, oil accumulation, white leakage, smoothness, color fastness, etc. of the candle jars are all basic inspection items. The average working experience of QC team employees is more than 5 years, before each batch of glass candle jars is delivered, Sunny Glassware strictly inspecting the goods in accordance with industry standards, we also have at least 6 more inspection procedures for quality control based on past experience accumulation than our peers. After Omar saw the analysis plan we gave him, he signed the first order with Sunny Glassware with great confidence.
When we delivered the first batch of glass candle jars, Omar spoke highly of the professional capabilities of our team. Although this cross-border procurement has increased freight costs, compared with previous procurement experience and lessons, the quality cost is always much lower than the time cost and reputation cost. A month later, Omar decisively repurchased.
Sunny Glassware has focused on the developing and sales of glass candle jars for more than 20 years. The products are exported to more than 30 countries around the world. Its high quality has always been well-known among customers. There have been no major quality complaints for 10 consecutive years. If you are often troubled by product quality, welcome to Sunny Glassware for a trial order.
